About me
I am Duc Le, I help businesses turn complex ideas into scalable digital solutions, and I build AI-assisted side projects that turn everyday learning into usable products.
- 15+ years as BA, PM & QC — bridging business needs and technology
- Led cross-functional teams delivering e-invoicing & e-signature products
- Shipped products from concept to launch — e-commerce, logistics & HR management
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Created:
- English: a learning app for daily English phrases
Factur-X Utils: an e-invoice workbench tool
- Focused on clarity, collaboration, and continuous improvement
Experience
Professional path
TMA Solutions
QC EngineerVoIP · Nortel · Avaya
Started my career focusing on the reliability of VoIP systems for Nortel and Avaya.
S3Corp
Senior Business Analyst / Senior QCE-commerce · F&B Mobile · Streaming
Contributed to major projects like Singtel, focusing on e-commerce and mobile streaming platforms.
Groove Technology
Project ManagerLogistics · HR Management · Doc Automation
Managed custom software projects spanning logistics, HR management and document automation.
Banqup Group (formerly Unifiedpost)
Business Analyst & Team LeaderFintech · e-signature · e-invoicing
Leading teams for Digital Signing and BTX Connectors within the fintech domain, focusing on e-invoicing and e-signature solutions.
Skills
What I bring
Clients
Clients I served
Nortel
Avaya
Singtel
Aspire Lifestyles
ECMA
Medihub
DeliverEasy
Education & Certifications
Always learning
Certified by Google to teach and apply Gemini AI tools in educational and professional settings.
Leveraging AI tools effectively and developing multi-step AI agent workflows with Conductify Studio.
Core business analysis principles and Business Analyst responsibilities.
Testing fundamentals: principles, test planning, and test case development.
Networking fundamentals and Cisco systems.
Networking, telecommunication engineering, and foundational programming.